ShiftSwap™ creates a workplace culture where employees feel valued and supported.
A logistics company faced a recurring issue of partial workdays and conflicts with absenteeism, which impacted employee satisfaction and overall productivity. The lack of flexibility hindered workers’ ability to balance professional and personal commitments, leading to lower morale and operational inefficiencies.
ShiftSwap™ allowed the employees to take control of their schedules by enabling quick shift coverage and requests with management approval. The flexibility provided employees with the tools to align their work hours with personal needs while maintaining operational coverage.
Employees were able to plan more effectively, resulting in fewer operational gaps. Workers felt valued with the flexibility to balance work and life commitments, which raises morale.
In 2019, a Gallup Q12 score of 3.55 revealed concerns about employee engagement and morale. Leadership recognized the need for a targeted strategy to foster a positive workplace environment and improve overall job satisfaction.
By leveraging ShiftSwap™, the site focused on creating greater shift flexibility, improving communication, and empowering employees to take more control of their work-life balance. These initiatives were paired with an emphasis on feedback and recognition to create a supportive and motivated workforce.
The site achieved remarkable improvements in morale, as reflected in its Gallup Q12 scores. Starting with a score of 3.55 in 2019 and reaching an all-time high of 3.81 in 2023. The steady progress over the years demonstrates the impact of prioritizing shift flexibility, communication, and employee empowerment. The significant morale boost not only created a more positive and motivated workforce but also laid a strong foundation for long-term operational success.
Create a supportive workplace that values flexibility and employee well-being. Discover how we can support your operations today!
