ShiftSwap™ empowers employees while meeting fluctuating operational demands.
Flexibility is a necessity. ShiftSwap™ enables on-demand shift adjustments, ensuring employees and businesses stay aligned.
Offer employees the ability to post shifts for coverage seamlessly.
Align labor supply with peak demands to maintain efficiency.
Improve employee satisfaction and productivity with flexible scheduling.
A leading third-party logistics provider faced a significant challenge with employee call-offs, which ranged from 15% to 20% across their operations. These unpredictable absences disrupted daily workflows, escalated overtime demands, and placed a heavy administrative burden on leadership to fill shifts at the last minute. The company needed a reliable and scalable solution to enhance scheduling flexibility and mitigate operational risks.
The logistics provider adopted ShiftSwap™, empowering employees with greater control over their schedules. Through the platform, employees could post and cover shifts with ease while leadership maintained approval authority to ensure seamless operations. The transparency and user-friendly interface enabled quick responses to scheduling gaps, simplifying the process of managing overtime and reducing the reliance on manual interventions.
The implementation of ShiftSwap™ delivered outstanding results, with call-off rates dropping from 15-20% to below 4%. Overtime procurement, once a manual and time-consuming process, has become as simple as a single click. The correlation between offering employees schedule flexibility and reducing operational risks was undeniable, benefiting both associates and the business.
At a fast-moving consumer goods distribution center run by Kenco and distributing Procter & Gamble products, managing worker shifts presented a significant challenge. With 185 warehouse associates on staff, the facility needed a streamlined approach to handling last-minute schedule changes and confirming seamless operations in an environment where every moment counts.
The distribution center turned to ShiftSwap™ to provide their associates with the tools to post and pick up shifts quickly and efficiently. By enabling employees to manage their schedules collaboratively while maintaining leadership oversight, the platform introduced a new level of flexibility and operational transparency.
In just six months, the workers posted 1,675 shifts between December 1, 2024, and May 31, 2025. 1,311 shifts were picked up and approved, achieving a 78% fill rate. The successful adoption of ShiftSwap™ highlights its ability to address workforce challenges in fast-paced, high-volume environments. By empowering associates with flexible scheduling options, the distribution center maintained productivity and reduced the strain on management.
Adapt to fluctuating demands while improving employee satisfaction. See how ShiftSwap™ makes flexibility seamless and effective.
increase workplace flexibility
Flexibility allows companies to align staffing levels more closely with demand. Instead of paying for idle workers or scrambling to cover gaps, managers can dynamically balance schedules. Reducing overtime costs, preventing overstaffing, and maintaining consistent productivity while employees enjoy more control over their time can be the result.
Yes. ShiftSwap includes approval workflows, eligibility settings, and transparency features to ensure compliance with labor laws and fairness among employees. Everyone has an equal opportunity to access open shifts or voluntary time off (VTO), based on their job position, thereby preventing favoritism and protecting companies from compliance risks.
Absolutely. Seasonal spikes in industries such as retail, manufacturing, hospitality, or warehousing often require rapid labor adjustments. ShiftSwap makes it easy to scale up or down by allowing employees to pick up shifts during busy times or opt out when work slows, keeping costs under control while supporting worker satisfaction. Workforce flexibility makes it easier to align staffing levels in response to volume spikes, slowdowns, or emergencies.
Flexibility is one of the most requested workplace benefits. Employees value the ability to manage family obligations, personal commitments, and rest when needed. When employers provide this control, it reduces stress, increases employee satisfaction, and builds loyalty, ultimately leading to stronger long-term engagement.
Over time, offering flexibility leads to lower turnover, fewer absentee issues, and stronger recruitment appeal. Employers who build flexibility into their operations also gain a competitive advantage in attracting top talent, as current workers increasingly prioritize work-life balance when choosing jobs.
Flexibility is one of the most requested workplace benefits. Employees value the ability to manage family obligations, personal commitments, and rest when needed. When employers provide this control, it reduces stress, increases employee satisfaction, and builds loyalty, ultimately leading to stronger long-term engagement.
Flexibility in the workplace refers to giving employees more autonomy over when and how they work. With ShiftSwap, this means providing shift flexibility through coverage, voluntary time off (VTO), and transparent scheduling. When employees can adapt their work to personal needs, operations benefit from lower absenteeism, higher engagement, and improved retention.
Flexibility is important because it directly impacts employee satisfaction and productivity. A flexible workplace reduces burnout, builds trust, and helps companies to adapt to changing business demands. ShiftSwap assists employers in achieving this balance by enabling fair, employee-driven shift management while maintaining operational control.
Flexible workforce management permits companies to align labor supply with fluctuating demand in real time. With ShiftSwap™, managers can post open shifts, approve changes quickly, and give employees more autonomy. The added flexibility reduces labor costs and ensures the correct number of workers are staffed every day.
A flexible workforce enables companies to control costs, reduce turnover, and remain agile in response to changing demand. Employers using ShiftSwap™ can quickly cover shifts, prevent staffing gaps, and promote a positive employee experience, all of which lead to higher productivity and stronger employee retention.
Shift flexibility ensures employees can balance both professional and personal commitments without conflict. By offering tools like voluntary time off (VTO) and easy shift grabs through ShiftSwap, businesses build loyalty and reduce stress, ultimately creating a more sustainable and motivated workforce.
Flexible workplace strategies include employee-led shift coverage, remote-friendly communication tools, and the use of voluntary time off (VTO). ShiftSwap supports these strategies by automating the process, creating fairness, and making it easy for both employees and managers to adapt to changing needs.
