Proactively address absenteeism with ShiftSwap™’s streamlined workforce management tools.
Labor costs can account for up to 80% of operational expenses. ShiftSwap™ helps you minimize inefficiencies and streamline costs, all while maintaining workforce satisfaction.
Enable workers to post and cover shifts with ease, limiting missed shifts.
Reduce missed shifts and confusion with automated notifications.
Monitor trends and respond proactively with detailed attendance reports.
A logistics company struggled with inconsistent attendance, averaging 87.6%. Missed shifts disrupted operations, increased administrative burdens, and impacted overall productivity. The company needed a solution to simplify shift management and encourage accountability.
Through ShiftSwap™, the company empowered employees to easily post and cover shifts with leadership approval. The platform’s transparency and flexibility encouraged workers to manage their schedules more effectively, creating a more dependable workforce.
Attendance soared from 87.6% to an impressive 95.6% immediately and within five months of implementation, a sustained 8% improvement. The automated shift requests reduced administrative strain, allowing leadership to focus on broader goals. Workers appreciated the additional flexibility and were able to cover their shifts instead of receiving a demerit.
For this logistics company, challenges with shift absences disrupted operational efficiency, particularly during peak times. Leadership sought a workforce solution to increase reliability and reduce absenteeism.
By implementing ShiftSwap™, the company provided employees with tools to manage their shift coverage effectively. The ability to easily post for coverage or pick up shifts improved accountability and ensured better attendance across the workforce.
As the year progressed, absenteeism dropped significantly, reaching an all-time low. Consistently filled shifts eliminated bottlenecks and improved overall productivity.
Learn how ShiftSwap™ keeps your operations running smoothly by addressing absenteeism before it impacts productivity.
reducing absenteeism
Common causes include unpredictable scheduling, lack of flexibility, burnout from overtime, poor communication, and low morale. When employees feel trapped in rigid schedules or unsupported by management, absenteeism rises. It is especially common in the distribution industry for workers to take demerits for absences when there is a lack of workforce flexibility at the company.
Yes. Flexibility is strongly linked to reduced absenteeism. Employees who can adjust their schedules to accommodate personal needs are less likely to miss work unexpectedly. For example, allowing employees to post full or partial shifts on ShiftSwap reduces surprise absences because employees can plan ahead rather than calling out at the last minute.
Definitely, reducing absenteeism lowers overtime costs, minimizes reliance on temporary labor, and prevents operational slowdowns. Fewer no-shows mean smoother shifts, higher productivity, and improved team morale. These savings add up significantly over time.
High absenteeism disrupts workflows, increases stress for existing employees, and can negatively impact service quality. In industries like retail or logistics, this directly impacts customer satisfaction. Reducing absenteeism through shift management software, such as ShiftSwap, ensures consistent service and performance.
When operations have high absenteeism, customers often feel the impact through slower service, longer wait times, or inconsistent experiences. By using ShiftSwap to ensure shifts are covered, companies can reduce absenteeism and maintain customer satisfaction.
Companies achieve fewer no-shows when employees have clear schedules, reminders, and flexibility. ShiftSwap helps by sending unlimited alerts and providing real-time shift management tools, making employees more accountable and engaged. With the newest call-out feature, employees can call-out through the software ahead of time, and management can quickly repost the shift if needed.
Many businesses rely on costly overtime to cover missed shifts. ShiftSwap provides an alternative by allowing employees to volunteer for open shifts or take voluntary time off in advance. The abundance of options for shift coverage enables management to plan ahead and post shifts as needed, matching labor to demand more efficiently. The reduction in absenteeism helps avoid unnecessary overtime costs.
Managing absenteeism effectively prevents staffing shortages, reduces overtime costs, and ensures employees aren’t overworked. With ShiftSwap, managers can quickly fill gaps and create a more balanced, reliable schedule, leading to stronger team performance.
Strategies for reducing high absenteeism include offering shift flexibility, improving communication, and recognizing employee needs. ShiftSwap supports these strategies with features such as voluntary time off (VTO), multilingual options, and leadership approval for changes, helping to foster accountability and trust.
